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A team is a group of people formed to achieve a goal. Teams can be temporary, or indefinite. With individuals sharing responsibility, the group as a whole can take advantage of all of the collective talent, knowledge, and experience of each team member. Team building is an organized effort to improve team effectiveness.
The First Stage of Team Development is Forming
What makes up a good team? Well, that question is open to interpretation, but lets start with the first step in the team building process which is forming.
When a new team forms, it concerns itself with becoming oriented. It does this through testing. It tests to discover the boundaries of interpersonal and task behavior. At the same time, the members are establishing dependency relationships with leaders, fellow team members, or any standards that existed when the group formed. The behaviors of orientation, testing, and dependence become the process called Forming. Members behave independently when the team forms. While there may be good will towards fellow members, unconditional trust is not yet possible.
Strong leadership skills are essential in the Forming stage. The leader must:
• Provide an environment for introductions
• Create a climate where participants can begin to build rapport
• Present a solid first agenda so that the goals for the team are clear.
Because the members of a new team may experience uncertainty and apprehension, it’s important to help members feel comfortable and that they are a part of the group. In addition, helping team members enhance their listening skills will allow them to focus more clearly on the objectives, thereby helping to maintain interest and enthusiasm for the work of the team.
While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic costing industry millions a year. Indeed, what society seems to be gaining in terms of both knowledge and technological advancement, it’s losing out on basic social values that directly impact the bottom line.
To address the growing problem of incivility in the work setting, this workshop from Global Courseware introduces the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways organizations can systematize civility in the workplace will also be discussed.
The benefits to Civility In The Workplace are countless and will pay off immensely in every aspect of your job.